Privacy Policy
Last updated: June 2026
This policy explains what personal data Haloool collects through this website, why, and the choices you have. We handle personal data in line with Saudi Arabia's Personal Data Protection Law (PDPL).
01What we collect
When you submit the contact or order form, or subscribe to our newsletter, we collect the details you provide — such as your name, email, phone, company, and message. We also collect basic, privacy-friendly analytics about how the site is used.
02How we use it
We use your details only to respond to your enquiry, prepare a quote, deliver the service you requested, and — if you opted in — send occasional updates. We do not sell your personal data.
03Legal basis & consent
We process your data based on the consent you give when submitting a form, and on our legitimate interest in responding to and serving our clients. You can withdraw consent at any time.
04Sharing & processors
We share data only with the service providers that help us run the site and our business (for example, hosting and database providers), under appropriate safeguards. We do not share it with advertisers.
05Retention
We keep enquiry and client data only as long as needed to serve you and to meet legal or accounting obligations, then delete or anonymize it.
06Your rights
Under the PDPL you may request access to, correction of, or deletion of your personal data, and you may object to certain processing. To exercise any right, email business@haloool.com.
07Data security
We apply reasonable technical and organizational measures — encryption in transit (HTTPS), access controls, and row-level security on our database — to protect your data against loss, misuse, or unauthorized access.
08International transfers
Some of our service providers may process data outside Saudi Arabia. Where that happens, we rely on providers that offer protection consistent with the PDPL and take reasonable steps to keep your data safeguarded.
09Complaints
If you have a concern about how we handle your data, please contact us first at business@haloool.com — we aim to resolve it quickly. You also have the right to raise a complaint with the Saudi Data & AI Authority (SDAIA).
10Changes to this policy
We may update this policy as our services or the law evolve. The 'Last updated' date above always reflects the current version; material changes will be highlighted on this page.